Contact
A person answers,
not a chatbot.
Whether it is which patch to start with, where your parcel is, or something that arrived damaged — email us and we will sort it out. We answer in the order messages arrive, usually within one business day.
Email us
hello@glowguru.co.za
Write to usWhen we reply
Monday to Friday, 08:00–17:00 SAST. Messages that arrive over the weekend are answered on Monday morning.
Speed things up
If your question is about an order, include the order number from your confirmation email — it starts with GG-. A photo helps for anything about the packaging or the patch itself.
Where is my order?
Every parcel ships with a tracking number. If it has not moved in two days, tell us and we will chase the courier.
Which patch should I start with?
Tell us what you want to change — sleep, energy, focus, appetite or the morning after — and we will point you at one.
Something arrived wrong
Send a photo of the box and the seal within 48 hours of delivery and we will replace it.